Shadowfriend Posted February 3, 2016 Share Posted February 3, 2016 Hi, i was offered a free whmcs license on a hosting forum so i used it on my domain, but didn't started the business when i came to know that these licenses are for hostgator private servers, so i bought a private whmcs license myself from the site, but my official license also got suspended due to the domain being black listed? , have already created the ticket, waiting since 3 hours. Does anyone had suffered this type of problem ? , what is the resolution of it. 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted February 3, 2016 Share Posted February 3, 2016 Hello, It's likely that WHMCS block domains that use invalid licenses. All you can really do is wait for WHMCS to reply, as you purchased a valid license from them directly I'm sure they will be able to remove your domain from the blacklist. 0 Quote Link to comment Share on other sites More sharing options...
Slip Posted February 24, 2016 Share Posted February 24, 2016 Tickets usually take longer than 3 hours - for just about every company. Patience and it'll be sorted out. 0 Quote Link to comment Share on other sites More sharing options...
yggdrasil Posted March 1, 2016 Share Posted March 1, 2016 (edited) No, never, but then again I didn't ever used a license which I didn't purchase directly from WHMCS. License issues are taking care on normal business hours, so you will have to wait more than just 3 hours. It makes sense the domain is blocked as WHMCS licenses the software per domain, not per IP or Server which can change. Edited March 1, 2016 by yggdrasil 0 Quote Link to comment Share on other sites More sharing options...
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