MJHost Posted January 11, 2016 Share Posted January 11, 2016 I am having an issue with the eNom Namespinner, I am getting the following error message showing in the activity log: eNom Namespinner: Falling back to standard WHOIS check. Enom response contained error: User not permitted from this IP address - 4 I already have my IP address listed with eNom. 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted January 11, 2016 Share Posted January 11, 2016 try to contact eNom support, the error message is coming from their API server. 0 Quote Link to comment Share on other sites More sharing options...
MJHost Posted January 11, 2016 Author Share Posted January 11, 2016 try to contact eNom support, the error message is coming from their API server. Hey sentq, I did contact eNom Support, as I thought they would be the best suited to helping rectify the issue, but they told me to consult WHMCS. I have opened a ticket with WHMCS, so will have to wait till they reply. Thank you anyway. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 13, 2016 WHMCS Support Manager Share Posted January 13, 2016 Hi, Only eNom support can whitelist IP addresses for access to their API. Please try whitelisting the server's main shared IP address with eNom, some servers are configured to use this IP for cURL calls. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.