BBuchanan1013 Posted January 7, 2016 Share Posted January 7, 2016 Ok, I really don't know what to search with this specific topic, so please don't be too harsh. I've seen plenty of "Hosting" companies with money back and refund policies, but with the paypal automatic refund system, how do you ensure that after a "money back" period, that the automation doesn't refund? Again, this is the best way I can think to word this, so I wasn't sure what to search for. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted January 7, 2016 Share Posted January 7, 2016 that the automation doesn't refund? what do you mean? 0 Quote Link to comment Share on other sites More sharing options...
BBuchanan1013 Posted January 7, 2016 Author Share Posted January 7, 2016 If say a user cancels outside of say a 7 day money back guarantee, if Paypal is setup to issue automated refunds, what's to say it won't? I mean it's supposed to be automatic right? I just don't see any rule or method to prevent people from signing up and at say day 8 getting a full refund. So, how do you prevent the automatic system from issuing the full refund or am I over thinking it? Where a refund has to be approved before it's sent. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 11, 2016 WHMCS Support Manager Share Posted January 11, 2016 Hi, WHMCS does not issue refunds automatically. All refunds are initiated manually: http://docs.whmcs.com/Invoicing#Refunding_Transactions 0 Quote Link to comment Share on other sites More sharing options...
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