sahostking Posted December 31, 2015 Share Posted December 31, 2015 (edited) Hi Just got a report from one of our Support guys showing me quite a big problem. Resellers diskspace usage are not correct in WHMCS. The package allows 60GB for example but usage is only at 100MB because it calculating the reseller account itself diskspace but not resellers users accounts quotas all added up as one total and displaying that in WHMCS. Any reason why? Seems cpanel has correct usage by reseller but not only pulling diskspace from the main user not the reseller account as a whole. Edited January 1, 2016 by sahostking 1 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 4, 2016 WHMCS Support Manager Share Posted January 4, 2016 Hi, I can advise this is a known issue in v6.2.0 and that case #MODULE-6347 is open with our developers in order to have this reviewed for future releases. Unfortunately, I cannot provide an estimated time for completion for this. However, once we resolve cases and push features they are available at our change log, here: http://changelog.whmcs.com/ I apologize for the inconvenience, and appreciate your patience as we work to resolve this. Thanks again for taking the time to report your findings. 0 Quote Link to comment Share on other sites More sharing options...
sahostking Posted January 9, 2016 Author Share Posted January 9, 2016 Thanks for the help - glad you gusy busy sorting it out. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.