LoccoHosting Posted November 29, 2015 Share Posted November 29, 2015 Hello to all I new here and setting up everything right. But some issue i can not find. When i test the profile and enter a company name, it don't show the VAT. Is this normal? So i have created a custom field to show on the order and register page. But now it shows the VAT below teh page, and want it to show under the Company name. Is this possible? and what is the function of the eu vat addon if there is no standard field for entering a VAT. Hope sombody can help me. Kindley Regards 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted November 29, 2015 Share Posted November 29, 2015 So i have created a custom field to show on the order and register page. But now it shows the VAT below teh page, and want it to show under the Company name. Is this possible? it's possible by editing/tweaking your template and what is the function of the eu vat addon if there is no standard field for entering a VAT. check this documentation http://docs.whmcs.com/EU_VAT_Addon 0 Quote Link to comment Share on other sites More sharing options...
LoccoHosting Posted December 1, 2015 Author Share Posted December 1, 2015 Thank you But how do i do that, editing this page and wich code? I'm all new to this cms. The link i already readed but when i do a test and the client with vat needs to pay 21% in own country. I get notice Free from vat!!! That i dont get. I checked all settings, but i dont find the problem. Regards 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted December 1, 2015 Share Posted December 1, 2015 Are you sure that your client has the right country set in his profile? Also verify that Setup > Payments > Tax Rules > Tax Enabled is checked. 0 Quote Link to comment Share on other sites More sharing options...
LoccoHosting Posted December 2, 2015 Author Share Posted December 2, 2015 Are you sure that your client has the right country set in his profile? Also verify that Setup > Payments > Tax Rules > Tax Enabled is checked. Thank you for responding. But i checked everything, readed the docs eu vat addon again. But could not find the problem. A client with no Vat number, shows and pay the tax. A client company from belgium or netherlands or germany, even when click update button from vat, when they going to payment process, the tax dont show anymore on the payment. When we cancel the transaction and view the pdf invoice, the tax is not there also. When i look at the clients admin area, i see the client company free from tax = Yes. When i look at the non company clients, i see the client is not free from tax. Is this a bug in 6.1.1 version? Hope sombody can help. Kindley regards. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted December 2, 2015 Share Posted December 2, 2015 (edited) does this issue exist if you use an order-form template other than Comparison ? Edited December 2, 2015 by brian! 0 Quote Link to comment Share on other sites More sharing options...
LoccoHosting Posted December 5, 2015 Author Share Posted December 5, 2015 does this issue exist if you use an order-form template other than Comparison ? Hello and thank you for responding. After testing this module can been manipulated, when entering the correct data from client the Vat shows, but when the data is not correct to the Vat number the Vat is gone and no taxes or charged. Sombody else have this, or should disable the vat validation? Regards 0 Quote Link to comment Share on other sites More sharing options...
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