SRox Posted November 13, 2015 Share Posted November 13, 2015 Hello, Off late my customers are all complaining that the product welcome e-mail is not parsed properly. They can see all the HTML codes used in e-mail template! See this - http://i.imgur.com/eUAycFR.png How do I fix this? Regards, S 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 16, 2015 WHMCS Support Manager Share Posted November 16, 2015 Hi, Please ensure that the "Plain Text" option is UNticked for the email template (Setup > Email Templates > Edit). If that's already the case, please disable the rich text editor and paste the email template contents here for us to review. 0 Quote Link to comment Share on other sites More sharing options...
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