Hostonadime Posted August 15, 2015 Share Posted August 15, 2015 Tried installing v6.01 using both 5.5 and 5.4, both at step 5 spit out a Internal Server Error. When I refresh the page it wants me to put the information into page 4 again but spits out a different error afterwards. The error message returned by the installer was as follows: Unable to complete incremental updates: Unable to import the 3.6.2 database file. Unable to import /var/www/vhosts/*********.com/httpdocs/whmcs/resources/sql/upgrade362.sql: Duplicate key name 'invoiceid' if i go to *******.com/whmcs/ i get Down for Maintenance (Err 2) An upgrade is currently in progress... Please come back soon... if i go to **********.com/whmcs/install/ it wants to reinstall when i click on I agree it says We have detected that you are currently running WHMCS Version 3.6.1. This update process will upgrade your installation to 6.0 *********.comwhmcs/admin/ brings me to the install page 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted August 15, 2015 Share Posted August 15, 2015 check this requirements http://docs.whmcs.com/System_Requirements also try to increase PHP memory limit 0 Quote Link to comment Share on other sites More sharing options...
Hostonadime Posted August 15, 2015 Author Share Posted August 15, 2015 check this requirements http://docs.whmcs.com/System_Requirementsalso try to increase PHP memory limit memory was at 128M increased it to 256M same issue, increased timeout settings now i get a 504 gateway time-out from nginx. PHP Version 5.5.9-1ubuntu4.11 I have tried version 5.4 as well with the same results. This program makes use of the Zend Scripting Language Engine: This program makes use of the Zend Scripting Language Engine: Zend Engine v2.5.0, Copyright © 1998-2014 Zend Technologies with the ionCube PHP Loader (enabled) + Intrusion Protection from ioncube24.com (unconfigured) v5.0.14, Copyright © 2002-2015, by ionCube Ltd. with Zend OPcache v7.0.3, Copyright © 1999-2014, by Zend Technologies curl cURL support enabled cURL Information 7.35.0 mbstring Multibyte Support enabled 0 Quote Link to comment Share on other sites More sharing options...
Hostonadime Posted August 15, 2015 Author Share Posted August 15, 2015 check this requirements http://docs.whmcs.com/System_Requirementsalso try to increase PHP memory limit Been following the requirements religiously, increased memory to 256M increased the timeouts, now i'm getting 504 gateway time-out from nginx php version 5.5.9 on ubuntu zend ioncube v5.0.14 (doesn't give much zend installing) PDO PDO support enabled PDO drivers mysql, sqlite CURL, GD2 JSON and MBString are all installed 0 Quote Link to comment Share on other sites More sharing options...
bear Posted August 15, 2015 Share Posted August 15, 2015 We have detected that you are currently running WHMCS Version 3.6.1. Really? Is that right? 0 Quote Link to comment Share on other sites More sharing options...
Hostonadime Posted August 15, 2015 Author Share Posted August 15, 2015 Well I download 6.0.1 from here and thats the response i get while trying to install it, no previous version installed 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted August 15, 2015 Share Posted August 15, 2015 tried to contact WHMCS support? they can check it for you 0 Quote Link to comment Share on other sites More sharing options...
Hostonadime Posted August 15, 2015 Author Share Posted August 15, 2015 been waiting 23 hours hours for a reply from them... - - - Updated - - - i just keep thinking i missed something, i have the time out up to 300s file permissions set, googled the errors tried there fixes etc.. to no aval 0 Quote Link to comment Share on other sites More sharing options...
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