JustIrinel Posted July 12, 2015 Share Posted July 12, 2015 (edited) Hi I have an error on paypal make payd our invoies. We have this error in gateway log. Invalid Receiver Email The strange is that here is not the address that we have in WHMCS Payments Gateway payer_email => [email]someusername@gmail.com[/email] txn_id => 7RH51430FN362014K quantity => 1 receiver_email => [b]somenumbershere@gmail.com[/b] (Our address is [email]plati@domain.ro[/email]) ,we receive money but who is that email address ? [email]somenumbershere@gmail.com[/email] first_name => Mateiuc payer_id => 3PNKBXTJVVPCN receiver_id => N2ZH7WKNZPYV8 item_number => handling_amount => 0.00 payment_status => Completed payment_fee => mc_fee => 0.59 shipping => 0.00 Edited July 12, 2015 by Infopro obfuscated emails for privacy 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted July 13, 2015 Share Posted July 13, 2015 try to check your PayPal gateway configuration, please specify the primary email address only when needed in these configuration 0 Quote Link to comment Share on other sites More sharing options...
JustIrinel Posted July 13, 2015 Author Share Posted July 13, 2015 In the past I used another email, but on this account only plati@domain.ro is attached on paypal as main address because is the only one... 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 15, 2015 WHMCS Support Manager Share Posted July 15, 2015 Hi, PayPal support would be best placed to explain why somenumbershere@gmail.com is showing as the receiver_email value for this transaction. To have WHMCS record future transactions like this, you can add it to the Email Address field under Setup > General Settings > Payments > Payment Gateways. EG: plati@domain.ro,somenumbershere@gmail.com 0 Quote Link to comment Share on other sites More sharing options...
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