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Empty mail received


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Hi there,

I'm encountering a weird issue, some mail i receive looks empty in WHMCS.

When i check the mailbox i see the full content of the mail.

It mostly happens when the mail sent from mobile phone.

Are you familiar with something like this?

Is there any solution?



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  • WHMCS Support Manager


We're going to need some more information to troubleshoot this please:


How are you importing emails into WHMCS; pop.php or pipe.php?

What is the character encoding of the emailks?

Which version of PHP are you running?

What is your PHP Iconv setting?

What is your Setup > General Settings > Localisation tab > System Charset setting?

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