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Paypal Subscriptions / automatic credit card billing


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Hello, i am fairly new to this. Every month it seems that my monthly subscribers are not getting their credit cards automatically billed. I use paypal as my gateway. How can i set it up so when the invoice is due their billing method is charged automatically? Thank you.

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  • WHMCS Support Manager


Are you users definitely creating PayPal Subscriptions? Check your PayPal account for that.

If they're just making one-time payments instead, you can encourage subscription usage by ticking the "Force Subscriptions" option under Setup > Payments > Payment Gateways.


But if a client is late in paying, then they'll only see the option to make a one time payment that month (to prevent a subscription being created which would send late payment every month).

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