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Account owned by root


tejli007

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Dear WHMCS Users.

 

Why do not show the resource usage in in WHMCS when the account is owned by root?

 

If I do not Limit resources in the ACL in the WHMCS shows as UNLIMITED DISK.

 

Can someone please tell me how to figure it out?

 

 

Thank you!

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  • WHMCS Support Manager

Hi [FIRSTNAME],

In order to see the commands being sent/received between WHMCS and the module the Utilities > Logs > Module debug Log tool can be used: http://docs.whmcs.com/Troubleshooting_Module_Problems

 

  • Please enable module debug logging,
  • View the Reports > Disk Space Usage page
  • Click "Update Now" at the bottom of the report
  • Disable module debug logging
  • Then copy the data into this ticket reply for us to review

 

Please take care to remove any private or sensitive information before posting it publicly here.

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