Blueberry3.14 Posted February 26, 2015 Share Posted February 26, 2015 The new option (General Settings -> Support) to prevent email from reopening a closed support ticket isn't being saved when checked. I check the box. I click the "Save" button at the bottom of the screen. I get the "Changes successfully saved!" message.... Yet during the "Save" process the box becomes unchecked. Checking the database (tblconfiguration), the setting *is* being saved (PreventEmailReopening 1), just not on the form itself in the admin section. Every other settings option (that I've tried) works as intended (saved in the database and the form/page), only this one doesn't. Version: 5.3.12-release.1 Browser: Firefox 36.0 Link to comment Share on other sites More sharing options...
penguin Posted February 26, 2015 Share Posted February 26, 2015 Confirmed here too with the same behaviour Link to comment Share on other sites More sharing options...
WHMCS Nate Posted February 27, 2015 Share Posted February 27, 2015 Hello, I have replicated this issue and opened CORE-8348 to track its resolution with our development team. Thanks for the report & confirmation. Nate C Link to comment Share on other sites More sharing options...
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