[confirmed] "Prevent Email Reopening" value not saved

[Blueberry3.14]

The new option (General Settings -> Support) to prevent email from reopening a closed support ticket isn't being saved when checked.

 

I check the box.

I click the "Save" button at the bottom of the screen.

I get the "Changes successfully saved!" message....

Yet during the "Save" process the box becomes unchecked.

 

Checking the database (tblconfiguration), the setting *is* being saved (PreventEmailReopening 1), just not on the form itself in the admin section. Every other settings option (that I've tried) works as intended (saved in the database and the form/page), only this one doesn't.

 

Version: 5.3.12-release.1

Browser: Firefox 36.0

[penguin]

Confirmed here too with the same behaviour

[WHMCS Nate]

Hello,

 

I have replicated this issue and opened CORE-8348 to track its resolution with our development team.

 

Thanks for the report & confirmation.

 

Nate C