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Order Amount Incorrect (total)


shwoo

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Hi There,

 

I have a weird issue!

 

On a Pending client order (paid in advance), I have 1 x line item for $240.00, yet the order Amount at the top shows $1440.00 ??

 

This was invoiced at $240 and paid $240.00.... I'm now not game to accept it as it may throw by figures out?

 

How can I fix this?

 

Thanks

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Hi,

If the invoice total shows $240.00 but the order total shows $1440, that would suggest that the invoice was modified after the order was placed.

 

Thanks for your reply, indeed I did find history reflecting a change to the 'order'. I'm still unsure why the order total has not updated when it clearly shows one line item of $240.00 on both the order and invoice.

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