earthgirlllc Posted February 11, 2015 Share Posted February 11, 2015 I need to assign all of the unregistered clients' tickets to their appropriate accounts since the system isn't matching them up. Before I mass-move these via the DB, I'd like to know if there is a way to sort these through the system so I can manually assign? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 12, 2015 WHMCS Support Manager Share Posted February 12, 2015 Hi, Tickets opened by guests would have a value in the tbltickets.email field, this would be empty for tickets opened by clients. 0 Quote Link to comment Share on other sites More sharing options...
earthgirlllc Posted February 12, 2015 Author Share Posted February 12, 2015 But in the Support Tickets view there's no way to filter them - correct? Just through the DB. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 15, 2015 WHMCS Support Manager Share Posted February 15, 2015 Hi, That is correct. 0 Quote Link to comment Share on other sites More sharing options...
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