box Posted January 8, 2015 Share Posted January 8, 2015 Everytime a staff member goes to process a domain the Registrar is not set by default in the orders. Staff has to select which registrar to use everytime it processes a order, it doesn't make much sense, the registrar should be preselected based on setup -> domain pricing -> auto-registration settings. This leads to wasted time and errors because staff member might forget to select a registrar but it still sets the order to active. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 9, 2015 WHMCS Support Manager Share Posted January 9, 2015 Hi, I can confirm this is the intended behaviour if a member of staff goes to accept a domain order before the client has paid for it, or if auto-registration is disabled in Setup > Products/Services > Domain Pricing. 0 Quote Link to comment Share on other sites More sharing options...
weba Posted April 19, 2021 Share Posted April 19, 2021 I see this happening too and manually errors occor because of this, forgetting to select registrar results in order accepted and domain not registered. This is kind of weird behaviour in my opnion. Why manually select registrar ? 0 Quote Link to comment Share on other sites More sharing options...
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