adroitssd Posted October 13, 2014 Share Posted October 13, 2014 Hello, My whmcs is not sending new account information after setup new account, even it doesn't update total account of server. After updating to 5.3.9 this problem appeared. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Ryan Posted October 13, 2014 Share Posted October 13, 2014 @turborx15 - Have you checked the Module Logs for any clues as to what the problem might be? There should be entries in there for the account creation and why it may or may not be failing. You can find the logs under Utilities - Logs - Module Logs. Please provide any logs regarding the creation of the new account. --Thanks 0 Quote Link to comment Share on other sites More sharing options...
adroitssd Posted October 18, 2014 Author Share Posted October 18, 2014 After disabling litespeed and restart httpd it's working again. Is there any php memory limit for whmcs or what is the minimum memory required. 0 Quote Link to comment Share on other sites More sharing options...
adroitssd Posted October 20, 2014 Author Share Posted October 20, 2014 There is no one to help ! 0 Quote Link to comment Share on other sites More sharing options...
SeanP Posted October 20, 2014 Share Posted October 20, 2014 Is there any php memory limit for whmcs or what is the minimum memory required. http://docs.whmcs.com/System_Requirements 0 Quote Link to comment Share on other sites More sharing options...
adroitssd Posted October 22, 2014 Author Share Posted October 22, 2014 Now i see whmcs doesn't run create function for payment confirmation. Because more module log show only payment alert. Nothing else 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 23, 2014 WHMCS Support Manager Share Posted October 23, 2014 Hi, Please begin your troubleshooting at http://docs.whmcs.com/Auto_Setup_Issues If you manually click the "Create" module command button under the clients' Products/Services tab, does the account get successfully create don the server? Have you definitely got the Auto Setup option se to to 'After First Payment' under the product's Module Settings tab? (Setup > Products/Services > Products/Services > Edit). 0 Quote Link to comment Share on other sites More sharing options...
adroitssd Posted October 24, 2014 Author Share Posted October 24, 2014 yes it module create manually. But Automatically setup the product as soon as the first payment is received is already selected.Why it is not working? 0 Quote Link to comment Share on other sites More sharing options...
adroitssd Posted October 26, 2014 Author Share Posted October 26, 2014 Any suggestion please? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 28, 2014 WHMCS Support Manager Share Posted October 28, 2014 Hi, What entries do you see under Utilities > Logs > Activity Log around the time of payment? 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.