100por1 Posted September 19, 2014 Share Posted September 19, 2014 Good morning everyone and thank you to everyone who came out to look and they can help me. WHMCS 5.3.8 was installed and functioning normally, but as we are already at version 5.3.10, I decided to upgrade yesterday, however this time I find myself not able to access; actually enter the login and password it logs the session, because I see the session normally created in the database (usually registers in tbladminlog table), however do not go out of the login screen. And even if I enter some page to access and how they were not logged. If I type the wrong password it tells me properly and notifies about incorrect password, if I type the correct password it "pretends" accesses records the session however not out of the login screen. Has anyone experienced this? or more still have any tips that can help me solve? I did the test on my laptop with ubuntu 14:04 using Firefox and Chrome. And to clarify the doubt went on another computer with windows 7 and tested it on IE 9, Chrome and Firefox, and neither one worked at all was the same way. Even after clearing all cache. Every hint or comntario is valid, I know some may be silly but not able to deal Esto. Already deleted all got the full version 5.3.10 blacked entire database and thus was not. Grateful ever since, Wilton Tavares 0 Quote Link to comment Share on other sites More sharing options...
bullfrog Posted September 20, 2014 Share Posted September 20, 2014 We've also experienced some log in issues to client area with version 5.3.10. In our case ticking "remember me" allowed us to log in however, but with this unticked it just redirects to back to the log in page. 0 Quote Link to comment Share on other sites More sharing options...
100por1 Posted September 20, 2014 Author Share Posted September 20, 2014 Is actually following your tip worked, any idea how to solve this? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 22, 2014 WHMCS Support Manager Share Posted September 22, 2014 Hi, Do you have any kind of "session_name" entry in your configuration.php file? If so please remove it. If no such line is present, then this behaviour suggests a problem with PHP Sessions on your server. Attached is a test file you can unzip and upload to the WHMCS directory and visit in your browser. Each tome the file is reloaded the number should increase by 1. Failure to do so indicates a PHP session issue for your server admin/hosting provider is resolve. sessiontest.zip 0 Quote Link to comment Share on other sites More sharing options...
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