[confirmed - duplicate] Error ip

[takerhost]

Good Morning,

 

We have a problem with whmcs update to 5.3.8 but the client IP is.

 

In the admin whmcs let us not view IP De customers.

 

Any Solution?

 

Thank you

[SeanP]

There is a hot fix for this:

 

http://forums.whmcs.com/showthread.php?91571-Case-4849-IP-Addresses-not-Recorded

[takerhost]

Thank you very much, Since IP was solved now see when placing orders from the client area, but in the whmcs admin IPs is not displayed.

 

Regards

[WHMCS Nate]

Takerhost,

 

Please open a support ticket with our team to have that investigated further. It is not behavior I have seen on any other 5.3.8 installs. As such we really need login details to investigate this further and our support system is the most secure way to communicate those details.

 

Have a great day,

 

Nate C