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Due date = overdue?


mdeinhardt

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Just a quick question: Is a due invoice automatically overdue? I.e. when a client orders a product and the invoice is generated, it is due that same day. But WHMS also lists it as overdue?!?

Is that intended behaviour or did I just overlook where to set the period between due date and an invoice being considered as overdue? Changing the overdue reminder period under Automation doesn't change this.

 

Thanks

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  • WHMCS Support Manager

Hi,

Invoices become overdue once the due date has passed. By default when an order is placed it's due today.

You can grant a grace period when an order is placed using the Setup > General Settings > Ordering tab > Order Grace Days tab: http://docs.whmcs.com/Ordering_Tab#Order_Days_Grace

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