filetobackup Posted August 2, 2014 Share Posted August 2, 2014 I am having a issue each month where all the Credit cards should auto charge on the first of the month but instead what has been happening is it will charge 10 customers on the 8/1 then 12 customers on 8/2 ,etc until all the customers that should be charge on 8/1 are charged. what also will happen is the last customer to get there Credit Card charged on 8/1 will then get charged again first on 8/2 i have figured out it is the Cron Job that must be either Timing out or erroring out. I also get a e-mail error on those days that it's not fully batching out, listed below. I am on the lastest Verison of WHMCS 5.3.8 i contacted tech support they check my logs said everything is fine and told me to remove my addon's which i remove them all but it still does the same thing, I tried increasing my PHP memory to 256 and increase the execution time to 1200 in php5.ini not sure how to change it in just whmcs. all those things do not seem to fix it does any one else have any ideas. right now i need to keep running my Cron Job and then voiding the duplicate Transactions. Here is the e-mail cron Job error. <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>500 Internal Server Error</title> </head><body> <h1>Internal Server Error</h1> <p>The server encountered an internal error or misconfiguration and was unable to complete your request.</p> <p>Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.</p> <p>More information about this error may be available in the server error log.</p> <hr> Here are my settings max_execution_time 300 1200 max_file_uploads 20 20 max_input_nesting_level 64 64 max_input_time 60 60 memory_limit 256M 256M Thanks for your time 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 4, 2014 WHMCS Support Manager Share Posted August 4, 2014 Hi, We have some tips for troubleshooting Internal Server Errors at http://docs.whmcs.com/Common_Troubleshooting_Tips#Internal_500_Server_Error 0 Quote Link to comment Share on other sites More sharing options...
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