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filetobackup

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Everything posted by filetobackup

  1. it seems every time I upgrade WHMCS with a major update it fails! any help would be great I don't have time to wait for Support team to take a look... Nick Error below: Upgrade Your Installation Upgrade Failed A problem was encountered while attempting to apply the database schema updates. The error message returned by the update process was as follows: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'filetoba_whmcs.tbltransientdata' doesn't exist (SQL: insert into `tbltransientdata` (`name`, `data`, `expires`) values (cronComplete, 1, 1444059299)) How do I get help? First, we recommend you restore the backup you took before you began the upgrade process to get your installation back online as quickly as possible. Then open a ticket with our support team including a copy of your upgrade log file from /install/log/. This will help them diagnose what caused the failure, and what needs to be done before attempting the upgrade process again. I hate manual upgrade they are a huge was of time...
  2. Hi there, I know there are tons of emails with this type of error, but I have tried all the solutions described there and I still can get rid of the email auto responder to the sender with an error declaration. The thing is that the ticked it is opened ok, So I don't want to send that auto responder to the email sender. I just updated to whmcs 6.0 issue happened after the update. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: pipe to |/home2/filetoba/public_html/whmcs/crons/pipe.php generated by support@filetobackup.com The following text was generated during the delivery attempt: ------ pipe to |/home2/filetoba/public_html/whmcs/crons/pipe.php generated by support@filetobackup.com ------ $whmcspath = '/home2/filetoba/public_html/whmcs/'; ------ This is a copy of the message, including all the headers. ------ Return-path: <nick@snecsllc.com> Received: from mail-bn1on0110.outbound.protection.outlook.com ([157.56.110.110]:56784 helo=na01-bn1-obe.outbound.protection.outlook.com) by s8-nyc.accountservergroup.com with esmtps (TLSv1:AES256-SHA:256) (Exim 4.85) (envelope-from <nick@snecsllc.com>) id 1ZZN5F-0000Ad-Qh for support@filetobackup.com; Tue, 08 Sep 2015 13:53:29 -0400
  3. Is there a way to add HTML to mail in payment? Right now it only allows Text. Here is Why. I am trying to accept PaySimple Echecks via WHMCS and would like a link to the Paysimple invoice forum if they choose that option. Thanks for your time.
  4. I am having a issue each month where all the Credit cards should auto charge on the first of the month but instead what has been happening is it will charge 10 customers on the 8/1 then 12 customers on 8/2 ,etc until all the customers that should be charge on 8/1 are charged. what also will happen is the last customer to get there Credit Card charged on 8/1 will then get charged again first on 8/2 i have figured out it is the Cron Job that must be either Timing out or erroring out. I also get a e-mail error on those days that it's not fully batching out, listed below. I am on the lastest Verison of WHMCS 5.3.8 i contacted tech support they check my logs said everything is fine and told me to remove my addon's which i remove them all but it still does the same thing, I tried increasing my PHP memory to 256 and increase the execution time to 1200 in php5.ini not sure how to change it in just whmcs. all those things do not seem to fix it does any one else have any ideas. right now i need to keep running my Cron Job and then voiding the duplicate Transactions. Here is the e-mail cron Job error. <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>500 Internal Server Error</title> </head><body> <h1>Internal Server Error</h1> <p>The server encountered an internal error or misconfiguration and was unable to complete your request.</p> <p>Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.</p> <p>More information about this error may be available in the server error log.</p> <hr> Here are my settings max_execution_time 300 1200 max_file_uploads 20 20 max_input_nesting_level 64 64 max_input_time 60 60 memory_limit 256M 256M Thanks for your time
  5. i just upgrade to the latest 5.2.1 and am having a issue now i use the livedrive addon https://www.whmcs.com/appstore/301/Livedrive-Backup-Module.html purchase here and after the upgrade when someone trys to sign up it says "Array" in red. if i remove the Validation for e-mail /\w+([-+.']\w+)*@\w+([-.]\w+)*\.\w+([-.]\w+)*/ and for password /^[a-z0-9!@#$%^&*d_]{6,28}$/i which is located under Products/Services / edit product /custom field/ validation it does work and create an account but the customer could type in a e-mail like 123123.cox.net and it would allow it, what is the correct Regular Expression Validation String for these two items? or is it correct? Thanks for all your help
  6. Total agree i am also having issues, in future roll out updates slowly don't send a e-mail out scaring everyone saying your unsecured then they update and nothing works i have spent a crap load of time trying to fix a bunch of issues and still no luck, Be more like word press one button it's upgraded and its done no issues and i have 10 times as many addon's in wordpress and that was free this cost me a lot of money!
  7. I have a website filetobackup.com, i have seen a similar website using WHMCS, cloudelephant.com they have a "14 - Free trial" right on the Home Page i would like something like that on my homepage as well. Right now for the customer to start a free trial they have to type in a crap load to just try it. they might have used this addon QuickBuy https://www.whmcs.com/members/communityaddons.php?action=viewmod&id=21#discussion but i am not 100% sure. i'm not sure if someone can quickly look at there source code and tell me if that is what they did or what? Thanks for all your help
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