Question about WHMCS plans and cPanel packages

[netwood]

When I create a hosting plan in WHMCS, I configure the same amount of resources in the plan that I set in the package in cPanel. In the WHMCS plan I can also set charges for overage usage. This works great for additional bandwidth - the customer is automatically charged for additional traffic - but how does it work for discspace?

 

When the customer has reached the maximum discspace according to the cPanel package, I believe he can't upload or save more files, so how can WHMCS automatically charge for more discspace used?

 

Is a better method to create 1 unlimited package in cPanel and 1 plan in WHMCS and then always charge additional discspace and traffic?

 

Can I create 1 unlimited package in cPanel and multiple plans in WHMCS, using the same cPanel package, so I could sell different plans with different resources with different charges for additional resources used? I don't think that's possible?

[WHMCS Ryan]

Hello netwood,

 

Have you reviewed the documentation found here - http://docs.whmcs.com/Disk_Space_and_Bandwidth_Overage_Billing? This should help you setup overages charges.

 

--Thanks

[netwood]

Sure did but if I create a plan in WHMCS with 1GB disc space and match that to a package in cPanel that is configured for 1GB disc space, doesn't cPanel disable the ability for the customer to upload more files after he has reached 1GB of files in which case WHMCS will never have any over usage of disc space to bill for?

 

Or does cPanel not disable the upload once the configured disc space is reached?

[WHMCS John]

Hi,

You'd need to set the quotas in the WHM package higher than the soft limits in WHMCS. That way clients will be able to exceed the quotas and you can bill them for going over the soft limit.