bobrandklev Posted July 9, 2014 Share Posted July 9, 2014 We are going to a new hosting company and leaving Hostgator. It's a full WHM export/import of 50 plus accounts. Our name server hosts records will be updated so after the data is copied to the new server it's a matter of a couple IP address changes. My questions are around WHMCS: I'll need a new license I'll need to notify ENOM of the new IP for domain registrations/renewals In WHMCS my server and automation settings will need to be updated. Is there anything else to consider or think about ahead of time? 0 Quote Link to comment Share on other sites More sharing options...
DarthCaniac Posted July 10, 2014 Share Posted July 10, 2014 -snip-[ Hey Bob, I recently moved my WHMCS install from one hosting company to another. Here is a list of what I had to do: - Set WHMCS to maintenance mode to prevent any new tickets and orders before the move - "Reissue" my WHMCS license - Give eNom my new IP address so that domain orders would go through - Update my WHM api, and any other APIs to accept my new WHMCS IP. - Set up all my new email addresses to pipe to WHMCS again - Backup files and Database before move - At the top of my email import PHP script, I had to put something like #!/var/usr/php. This tells the script where PHP lives so that it can work properly. I had to change this to the new path when I moved. YMMV, and Good luck! -DarthCanac 0 Quote Link to comment Share on other sites More sharing options...
jerryb Posted July 10, 2014 Share Posted July 10, 2014 Any payment gateways you have set up will most likely need to be updated as well... in fact, it wouldn't be a bad idea to check all of your modules to see if updates would have to be made.... 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Ryan Posted July 10, 2014 Share Posted July 10, 2014 Hello bobrandklev, The steps provided by DarthCaniac are a good place to start. The major step you do not want to skip is backing up everything. You should not need to buy a new license during this process as you can just re-issue your current license to work with the new IP address. For more information please see - http://docs.whmcs.com/Licensing. --Thanks 0 Quote Link to comment Share on other sites More sharing options...
bobrandklev Posted July 10, 2014 Author Share Posted July 10, 2014 Hello bobrandklev, The steps provided by DarthCaniac are a good place to start. The major step you do not want to skip is backing up everything. You should not need to buy a new license during this process as you can just re-issue your current license to work with the new IP address. For more information please see - http://docs.whmcs.com/Licensing. --Thanks Thanks everyone, great ideas. FYI I'm copying the site from one host to another so I'll have a backup in place and a fall back if things go bad... but I don't think that will happen. 0 Quote Link to comment Share on other sites More sharing options...
Administrators WHMCS John Posted July 11, 2014 Administrators Share Posted July 11, 2014 Hi, If your licence is provided by Hostgator then you will need to buy a new licence from us if you're leaving them. The licences issued by Hostgator are only for use on their servers. However if you already have a licence purchased directly from us, then you'll just need to reissue it as Ryan said. 0 Quote Link to comment Share on other sites More sharing options...
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