non existant support from Hosting Provider

[bluecoralfilters]

I have just purchased "instant" hosting but the only thin instant was the credit card deduction.

 

I have received no log in details, can't open a support ticket and have been told to wait by a very unhelpful call center operator.

 

This is ridiculous

 

Here is a copy of the email I received after paying, I NEED this website up tonight!!

 

Thank you for choosing HostPapa! We look forward to having you as a client and sharing some of your ideas and thoughts about how we can make your experience here at HostPapa that much better.

 

Your services will be activated shortly after your payment has been received.

 

If you chose PayPal as your method of payment but have not yet completed the payment process, please use the following link to complete your transaction:

 

- Removed -

 

Your order number is: - Removed -

 

Need more help? Please open a support ticket here: - Removed -

 

Support ticket tips/info: - Removed -

 

Thank you for choosing HostPapa!

 

Sincerely,

 

The HostPapa Team

 

Can anyone help me here?

 

The 30 day money back guarantee is looking pretty sweet right now.

Edited June 2, 2014 by Infopro
Actual Domain Details Removed, No Need Here.

[WHMCS John]

Hi,

You will need to persist with your hosting provider's support. Regrettably there isn't anything we (WHMCS Ltd.) can do to help in this situation.

[mlew2]

Some are quick some are slow you happened to get the slow one

[panacheweb]

the best place to complain about them is over at WHT.