Plesk module not working with Plesk 11.5.30

[webmaster2]

Hi All,

 

I have a Windows Reseller Account with Parallels Plesk 11.5.30 control panel. I am trying to setup a Plesk server using in my WHMCS using the latest "Plesk" module (updated 12 May 2014) in my WHMCS 5.3.7 setup.

 

When I try the "Test Connection" button against the Type dropdown in Server setting page, it gives below error:

 

"FAILED: Error code: 0. Error message: Unable to find appropriate manager for this version of Panel. Plesk should be at least 8.0 version."

 

I have already got the 8880 and 8443 outgoing ports opened on my server where whmcs is hosted which is a remote server on not within my Plesk account. Also the port used by my service provider is 8880 (for plesk login: http://xx.xx.xx.xx:8880) and I have added it to the "Access Hash" text area in server settings page and due to this I am atleast able to use the "login to panel" button in Server List page to direct login into my reseller account.

 

However no luck getting through a successful connection. I checked the files under the Plesk module in whmcs and found that the current manager files available are v1000, v1630, v1632 and v1640. Does this have anything to do with error I am getting?

 

 

Can anyone help me with this. Or Windows Plesk 11.5.30 is not yet supported by Plesk module.

 

Thanks in Advance.

 

Regards,

Swapnil

[WHMCS John]

Hi,

Please try clearing out "8808" from the access hash field and see if that helps.

If not, tick the "Secure" checkbox and try again.