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Cancel Client Service if invoice is not paid.


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Hey everyone,


Well, I m having some trouble managing my clients.


I have to keep an Exel file with all my clients and their due date. The reason is, since my service is not WHMCS integrated, I have to cancel it Manually, and I get hundreds of orders every day, most of those orders don't get paid. So I can't simply check for Overdue invoices.


I want to know if there is any way so when the invoice is overdue for 10 to 15 days, the service automatically gets cancelled, and the client is not marked as active anymore.


Thank you

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  • WHMCS Support Manager


You could use the Auto Release module to help you with this. You can enable the automatic suspension/termination options under Setup > Automation Settings.


Then in your product configuration select the "Auto Release" module. With this module you can have it email you or create a to-do list item whenever you need to terminate or suspend an account: http://docs.whmcs.com/Auto_Release

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