naushad Posted March 9, 2014 Share Posted March 9, 2014 Hi, When I pay any invoice in whmcs for a client for the domain it simply get through and renews it but interestingly does not add a year in expiry date which is shown on the domain tab. It eventually affects the domain status. It just shows "Expired" instead of "Active". Any ideas what should be done? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 12, 2014 WHMCS Support Manager Share Posted March 12, 2014 Hi, Is the domain successfully renewed at your domain registrar at the time of payment? What entries do you see under Utilities > Logs > Activity Log at the time of payment? 0 Quote Link to comment Share on other sites More sharing options...
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