grandechefe Posted February 13, 2014 Share Posted February 13, 2014 Hi, We've two client accounts, and each one have is own product (shared hosting). That clients both have the same programmer guy (and he have is own email account), and they want to add is email has a subaccount with permissions to put tickets. The problem is, just one client could do that, the second client, when he's adding the subaccount, the system says "email address already exists". How can we do this?: 0 Quote Link to comment Share on other sites More sharing options...
DiegoM Posted March 26, 2014 Share Posted March 26, 2014 Same problem with me. Any idea to solve this using same email? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 27, 2014 Share Posted March 27, 2014 would this be a possible solution.... ? http://forum.whmcs.com/showthread.php?82751-How-can-I-actually-allow-Duplicate-Email-Address&p=354587#post354587 0 Quote Link to comment Share on other sites More sharing options...
DiegoM Posted March 27, 2014 Share Posted March 27, 2014 No, It wouldn't in my situation. My client is using hotmail or gmail account. How could I solve this? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 27, 2014 Share Posted March 27, 2014 Gmail is flexible with interpreting their email addresses - if we take diegowhmcs@gmail.com as an example, emails sent to the addresses listed below should arrive in the same mailbox:- diegowhmcs@googlemail.comdiegowhmcs+@gmail.com d.iegowhmcs@gmail.com just tested with one of my gmail addresses and this works... with regards to hotmail / outlook.com, your client can setup additional aliases... http://windows.microsoft.com/en-GB/windows/outlook/add-alias-account 0 Quote Link to comment Share on other sites More sharing options...
DiegoM Posted March 27, 2014 Share Posted March 27, 2014 I can't make my client create aliases. It wouldn't sounds good. WHMCS should be flexible about this issue. That would be much simpler if the WHMCS accept sub accounts with the same email. I have contacts who are laity and are used to pay their invoices. 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted March 28, 2014 Share Posted March 28, 2014 That would be much simpler if the WHMCS accept sub accounts with the same email. So how would WHMCS know what account they are trying to log into? 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.