Hostabulous Posted January 13, 2014 Share Posted January 13, 2014 When our customers try to Configure an SSL cert, using the Enom SSL plugin, we receive "An Administrative Province is required". We contacted WHMCS, and they said it's a problem with Enom API. Contacted Enom support but not answers yet. Does anyone else has this issue? 0 Quote Link to comment Share on other sites More sharing options...
ocosa Posted January 13, 2014 Share Posted January 13, 2014 Never experienced this. Did this just recently occur? 0 Quote Link to comment Share on other sites More sharing options...
s7media Posted January 13, 2014 Share Posted January 13, 2014 I'm having the same problem. I usually go direct through eNom, but I hate how I have to keep topping up my account, so tried through WHMCS. I've contacted both eNom and WHMCS, and they're both telling me to get in touch with the other. Not good enough guys - I wanted to launch last week. 0 Quote Link to comment Share on other sites More sharing options...
giraffi Posted January 13, 2014 Share Posted January 13, 2014 We are having the same issue as of today, we have opened up a ticket with whmcs and enom and hopefully this can be resolved asap! 0 Quote Link to comment Share on other sites More sharing options...
JulesR Posted January 13, 2014 Share Posted January 13, 2014 We are having the same issue as of today, we have opened up a ticket with whmcs and enom and hopefully this can be resolved asap! Same problem here. Has anyone received a fix/update from WHMCS about this yet? 0 Quote Link to comment Share on other sites More sharing options...
dkivi Posted January 14, 2014 Share Posted January 14, 2014 We're also experiencing this same problem. Any news? 0 Quote Link to comment Share on other sites More sharing options...
giraffi Posted January 14, 2014 Share Posted January 14, 2014 whmcs told me the problem is with enom's api. I contacted enom and they admitted the problem is at their end and that they are working on a fix. Here's their reply Hello, We are currently working on a fix for this issue. In the mean time, can you please try running the api command with the following parameters: adminStateProvinceChoice= techStateProvinceChoice= billingStateProvinceChoice= Contact state or province choice: S state P province Please see if this returns the same error. 0 Quote Link to comment Share on other sites More sharing options...
JulesR Posted January 15, 2014 Share Posted January 15, 2014 Actually the problem lies with WHMCS in that it hasn't updated it's ENOM module and some of the API calls are now deprecated. Here is the response we got from ENOM directly: In your API call you need to specify state or province, since your client is in Canada it should be contact province not contact state. We used to accept that but no longer do now. You can state 'province type' and state 'S' for state or 'P' for province. That what is missing in your call. This is also stated in our API catalog for this command. 0 Quote Link to comment Share on other sites More sharing options...
wintech2003 Posted January 18, 2014 Share Posted January 18, 2014 We're also experiencing the same issue as well. I'll open a ticket with WHMCS to see if they have a ETA. 0 Quote Link to comment Share on other sites More sharing options...
dkivi Posted January 21, 2014 Share Posted January 21, 2014 We're also experiencing the same issue as well. I'll open a ticket with WHMCS to see if they have a ETA. Did they have an ETA on this? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 22, 2014 WHMCS Support Manager Share Posted January 22, 2014 Hi, I'm pleased to advise we have updated the module code to take account for this eNom API change in v5.2.16. 0 Quote Link to comment Share on other sites More sharing options...
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