Email template conditional formula with configurable option

[didier1]

Hi, I am trying to display a certain information on my product welcoming email if client selected a particular configurable option in their order.

 

I tried

{if $service_config_options eq "Encryption WPA2 /Mac Address Filter"}

WPA

{else}

No WPA

{/if}

 

 

where "Encryption WPA2 /Mac Address Filter" is the name of my configurable option.

 

Problem : email is not generated. I think the condition eq is not really appropriate. I am more looking for :

 

{if $service_config_options is not NULL "Encryption WPA2 /Mac Address Filter"}

 

but not sure of the syntax.

 

thanks for your help

[brian!]

what does it show if you just use {$service_config_options} in the email on an order where you had added the above config option?

 

it might be that you need to not use equals, but to search if your wanted phrase is stored in {$service_config_options}... possibly something along the lines of...

 

{if $service_config_options|strstr:"Encryption WPA2 /Mac Address Filter"}
WPA
{else}
No WPA
{/if}

[didier1]

Hello,

1- if I just use : {$service_config_options}

 

I have 'Array' displayed in my email.

 

2- If I use {if $service_config_options|strstr:"Encryption WPA2 /Mac Address Filter"}

WPA

{else}

No WPA

{/if}

 

Email does not get send and whmcs page hangs after clickcing button send email.

 

Am I missing something ?

 

thanks

[brian!]

Am I missing something ?

No, I was.... I suspected it might be an array, but hoped it wasn't!.. we'll have to check a specific part of the array for your string.

 

try putting {$service_config_options_html} in the email and see what that displays - forget about the if statement for now.

 

I found that @ http://forum.whmcs.com/showthread.php?39315-Email-template-help

[didier1]

Hello, with {$service_config_options_html} without any condition , email displayed nothing. Any idea why ?

 

- - - Updated - - -

 

Actually, my test client did not have configurable option. Sorry forthat. NOW I see the configurable option descrption / value chosen when ordering. So I am assuming I could start building mupy conditional structure with

 

If {$service_config_options_html} = xxx/yyy then zzz.

 

I will let you know how it goes. Thanks for the tips, at least now I have more element to work my way to a solution.

 

Didier

[didier1]

Hello again, I had no success tonight configuring that. Here's my code :

 

{if $service_config_options_html eq "WPA: 1"}

WPA ON

{else}

WPA OFF

{/if}

 

--

When just puting {$service_config_options_html} , the email look like that : WPA: 1 ( WPA is the name of the configurable iption and : 1 id the number ordered )

 

Any guidance would be appreciated at this point.

 

Cheers

[brian!]

now that we know the content, can you try my code from the second post...

 

{if $service_config_options_html|strstr:"WPA"}
WPA
{else}
No WPA
{/if} 

if it works, we'll still probably need to tidy the if statement a little... but let's see if it works first!

[didier1]

following last comment, how to identify service_config_options when you have 4 within the same product. thanks

 

- - - Updated - - -

 

service_config_options.1 ? service_config_options_%name% ?

 

any help is appreciated