Soundlover Posted December 8, 2013 Share Posted December 8, 2013 The message preview only shows the global logo and signature. Everything I type is not there. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted December 10, 2013 WHMCS Support Manager Share Posted December 10, 2013 Hi, Do you see any errors under Utilities > Logs > Activity Log when you view the preview? 0 Quote Link to comment Share on other sites More sharing options...
durangod Posted December 23, 2013 Share Posted December 23, 2013 (edited) the problem is that you need to switch to the rich text editor view and take out any html space codes i have to do this all the time.. I have a habbit as many of us do of hitting space while we type, its normal... But the previewer does not like that for some reason. If you will notice when you do the preview, the preview will not display anything after the first code that it finds. So just remove all of those codes while in in the rich text editor mode and put the space in with the space bar as normal while you are in that mode. Then do the preview and you will see it works... I have reported this before.... http://forum.whmcs.com/showthread.php?81727-How-to-make-your-client-mass-email-preview-work-correctly&highlight=preview If there is a patch for this please share the link with us so we dont have to do this by hand anymore, thanks.. Edited December 23, 2013 by durangod 0 Quote Link to comment Share on other sites More sharing options...
sfwebhostin Posted December 24, 2013 Share Posted December 24, 2013 Hello, Yes that is right, I found this as an issue on our installation. Once a patch release please do inform us 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted December 26, 2013 WHMCS Support Manager Share Posted December 26, 2013 Hi, The internal Case ID for this bug is 2512. 0 Quote Link to comment Share on other sites More sharing options...
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