ovi Posted September 18, 2013 Share Posted September 18, 2013 Hello everyone, I'm facing too much problem on my Paypal IPN. When any customer pay me by paypal it's not send any direct notification message to my WHMCS. My WHMCS not getting notification message from paypal & not complete customer order automatically. All time i manually complete the order. I'm running a Hosting business. Note: I already enable IPN in my paypal account. My WHMCS automatic system setting also ok. My paypal account "Business Account". So please help me. It is urgent 0 Quote Link to comment Share on other sites More sharing options...
lance Posted September 18, 2013 Share Posted September 18, 2013 theres several of us had this ovi, doesn`t seem to be a standard fix... we ended up switching ip for our site and it started working again.... 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 19, 2013 WHMCS Support Manager Share Posted September 19, 2013 Hi, Please start your troubleshooting by reading my recent post: http://forum.whmcs.com/showthread.php?76354-PayPal-Subscription-IPN-broken-in-5-1-8&p=336962#post336962 0 Quote Link to comment Share on other sites More sharing options...
ovi Posted September 21, 2013 Author Share Posted September 21, 2013 Hello John, I read all post there but not solve the problem. Please check my bellows details - I check my WHMCS " Billing > Gateway Log " & getting bellows error for all paypal payments. Please help me how can i solve it. For security reason i remove our company & client details. Replacing there doted like this (..........) mc_gross => 11.00 protection_eligibility => Ineligible payer_id => CMA8F6RQ5HAF4 tax => 0.00 payment_date => 18:23:03 Sep 17, 2013 PDT payment_status => Pending charset => gb2312 first_name => ......................................... mc_fee => 0.73 notify_version => 3.7 custom => 200 payer_status => verified business => ........................................... quantity => 1 verify_sign => Axx3N5WkxFWX37Os1Dxo7tGxrBf-Ah3HKWCepaBwqPmpY.8sFERNJ89k payer_email => ......................................... txn_id => 042486406X2584301 payment_type => instant payer_business_name => ........................................... last_name => Coleman receiver_email => .................................................... payment_fee => 0.73 receiver_id => 8GZFQ5UHU9BAY pending_reason => paymentreview txn_type => web_accept item_name => .......................................... mc_currency => USD item_number => residence_country => US handling_amount => 0.00 transaction_subject => 200 payment_gross => 11.00 shipping => 0.00 ipn_track_id => f9b69cf94a52b IPN Handshake Response => Please help to solve it Hi,Please start your troubleshooting by reading my recent post: http://forum.whmcs.com/showthread.php?76354-PayPal-Subscription-IPN-broken-in-5-1-8&p=336962#post336962 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 23, 2013 WHMCS Support Manager Share Posted September 23, 2013 This is the reason: payment_status => Pending The payment hasn't cleared into your PayPal account yet. Once the payment clears, PayPal will send another IPN and WHMCS will record the payment. 0 Quote Link to comment Share on other sites More sharing options...
Miron Posted November 8, 2013 Share Posted November 8, 2013 Unfortunately PayPal will not send another IPN and WHMCS will not record the payment. I have the same issue. PayPal send only one IPN with "payment_status => Pending", next second payments clears and WHMCS does not receive any info about that. 0 Quote Link to comment Share on other sites More sharing options...
exwizzard Posted February 20, 2014 Share Posted February 20, 2014 Miron you are correct, paypal never sends an IPN confirmation and it will stay pending forever, I have tested it for a few weeks and it was always pending. I really need a solution for this, or a way to edit whmcs so it treats pending as completed 0 Quote Link to comment Share on other sites More sharing options...
sytry Posted February 21, 2014 Share Posted February 21, 2014 Hi, I had similar problems, my paypal been iso-xxx instead of UT8 WHMCS and Paypal = UTF8 I have php 5.4.X 0 Quote Link to comment Share on other sites More sharing options...
Miron Posted February 21, 2014 Share Posted February 21, 2014 Hi, Unfortunately this issue still exist for almost one year. WHMCS and Paypal = UTF8 I have php 5.4.x I have sent question to the PayPal support (before 6 months) and this is last response before few days: ~~~~~~~~~~~~~~~~~~~~~~~~~ For the moment it's intended behaviour, and as such, we can't treat it as a "fix". But, we're discussing with Product Development the possibility (and the need!) of introducing it as a new feature in upcoming releases. Unfortunately it's a long process and it's going to take time. Regards, Maximilien Merchant Technical Support PayPal an eBay company ~~~~~~~~~~~~~~~~~~~~~~~~~ So, for now, only option that I see is that WHMCS update PayPal module or create hook that will check Pending transactions and complete transaction if is Completed at PayPal. 0 Quote Link to comment Share on other sites More sharing options...
exwizzard Posted March 4, 2014 Share Posted March 4, 2014 Miron, I contacted WHMCS about this and they said that they might introduce a fix on the gateway itself, hopefully with a checkbox that you can just toggle on. They did assign a case number to it so hopefully in the next version... 0 Quote Link to comment Share on other sites More sharing options...
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