Jan38 Posted August 29, 2013 Share Posted August 29, 2013 hi people, can whmcs sent an invoice as pdf attachment to someone's contact emailadress or is it only a invoice created message whereafter people do have to login to the client panel to download the attachment? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted August 29, 2013 Share Posted August 29, 2013 it can send an invoice as a pdf attachment, but you will need to enable the feature. setup -> general settings -> invoices tick the box called "Enable PDF Invoices". at any time, they can also login and view their invoices in the client area. 0 Quote Link to comment Share on other sites More sharing options...
Jan38 Posted August 30, 2013 Author Share Posted August 30, 2013 and again thanks brian! 0 Quote Link to comment Share on other sites More sharing options...
stowbee Posted January 29, 2014 Share Posted January 29, 2014 Hi. My WHMCS system emails out automated 'invoice created' and 'invoice reminders' but doesn't attach the invoice PDF to any of them. I found this post and went to my general settings but 'Enable PDF Invoices' was already checked. Any ideas why my invoices aren't being attached? My clients don't like logging into their accounts. They just want the PDF in an email. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted January 29, 2014 Share Posted January 29, 2014 i'd be tempted to suggest the old support trick of turning something off and turning it back on again! so disable the checkbox, save settings.... and then enable it again and save. if this is a new installation, it might be an idea to open a support ticket, as WHMCS will be able to have a look at your installation and see if any files didn't upload correctly - or they might be able to tweak a database setting to get the invoices attached. 0 Quote Link to comment Share on other sites More sharing options...
stowbee Posted January 30, 2014 Share Posted January 30, 2014 Hi. Thanks for your reply Brian. I tried the good ol' off and back on trick, and created an invoice which has seemed to do the trick!! I'm yet to see if the attachment will go out on an automated cron run but hopefully it will. i'd be tempted to suggest the old support trick of turning something off and turning it back on again! so disable the checkbox, save settings.... and then enable it again and save. if this is a new installation, it might be an idea to open a support ticket, as WHMCS will be able to have a look at your installation and see if any files didn't upload correctly - or they might be able to tweak a database setting to get the invoices attached. 0 Quote Link to comment Share on other sites More sharing options...
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