nzrunner Posted August 28, 2013 Share Posted August 28, 2013 (edited) When viewing a customer, the Email tab shows every email sent from the system that relates to that Customer. Is there a way to export that list? I use an external system for billing a customer for support, and would like to be able to export the list and then use that as the basis for preparing my client support invoices. I should add, I am currently consulting in a country where I have NO after hours internet access, so I cannot simply have WHMCS open and prepare it from the screen. I would like an offline export so I can prepare the invoice offline. Any suggestions? WHMCS Version: 5.2.7 Edited August 28, 2013 by nzrunner Change word to invoice NOT export 0 Quote Link to comment Share on other sites More sharing options...
adnan Posted August 28, 2013 Share Posted August 28, 2013 May be export from the database table that contains all emails and you can filter based on user id. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 29, 2013 WHMCS Support Manager Share Posted August 29, 2013 Hi, Whilst there isn't an option for this in the UI, the table you'd be looking to export from (per adnan's suggestion) would be tblemails. 0 Quote Link to comment Share on other sites More sharing options...
nzrunner Posted August 30, 2013 Author Share Posted August 30, 2013 adnan and John Thanks for the advice! I had already identified that, but as I am going to be billing regularly (fortnightly or possibly even weekly), I had hoped to be able to export it from within the UI. I am investigating using the "Add Billing Entry" option when submitting a ticket response, and have opened a separate thread with an issue I have encountered with my testing of that process. 0 Quote Link to comment Share on other sites More sharing options...
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