ani_web Posted August 11, 2013 Share Posted August 11, 2013 (edited) I have set up : */5 * * * * php -q /home/mycpanel/public_html/whmcs/pipe/pipe.php>/dev/null 2>&1 And every five minutes I received an email : A new support ticket has been opened. Client: Department: Billing and Sale Information Subject: Priority: Medium --- No message found. --- Where is any support ticket has not been open. I want when any email send to me then Support ticket will open. Edited August 11, 2013 by ani_web 0 Quote Link to comment Share on other sites More sharing options...
Infopro Posted August 11, 2013 Share Posted August 11, 2013 I've moved your post to its own thread. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 13, 2013 WHMCS Support Manager Share Posted August 13, 2013 Hi, The pipe.php file should not be configured as a cron job. You should use the pop.php file instead. This is explained in more detail in our documentation: http://docs.whmcs.com/Email_Piping 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.