Remove the CVV field due to offline processing.

[stefan1959]

Is it possible to get a option to remove the CVV field for offline processing systems.

I feel silly asking the customer for the cvv seeing the already entered it already via the portal.

And maybe a notice that sales (or whatever) will contact them for the cvv number due to offline processing.

 

 

Steve

[WHMCS John]

Hi,

It's strictly against Visa, Mastercard, Amex.. policy for the CVV to be stored in any format, even written down on paper, so WHMCS does not store it. The point being that the client has to be at their computer or on the phone at the exact moment of payment to authorise the transaction.

 

If you want to process payments later without the CVV then you'll need to speak to your payment processor to get the ability to process payments without it.

[stefan1959]

That's why I want that field removed if I'm using offline processing. Its confusing the customer that they enter it via the portal, then me wanting it again via the phone.

 

Steve

[jclarke]

You can remove the field from the template files and replace it with a hidden form field with a value of 111.

[stefan1959]

do you know what template file name?

 

Thanks

Steve

[stefan1959]

all good, have now remove the fields, thanks for the help.

 

Steve