My WHMCS sends Invoice Unpaid Reminder notices every day on Cron Job

[gabe]

Hi, on Setup->Automation I set the 'Invoice Unpaid Reminder' to '8 days'.

 

However, people are receiving unpaid reminders everyday and they are complaining about it.

 

They didn't purchase a product, that's not how our company works. I manually added invoices to each client and set the due date to 20th of June. However, the cron job has been sending Invoice Unpaid Reminders everyday ever since I added those invoices to our system.

 

 

(Cron Report:

 

 

80 Unpaid Invoice Payment Reminders Sent to Invoice Numbers 48,47,45,46,95,43,44,49,50,51,52,53,54,55,56,57,59,60,61,62,63,64,65,66,67,68,69,70,71,72,73,74,75,76,77,78,79,81,82,83,84,85,86,87,88,89,90,91,92,93,94,96,97,99,100,101,102,103,104,105,106,107,108,109,110,111,112,113,114,115,116,117,118,119,120,121,122,123,124,125

 

)

[WHMCS John]

Hi,

Do you see the exact same entry in your cron report email every day?

[Jeff1]

Hello John,

I have been experiencing same issue. I have added services to my clients account but every time I run cron job, it sends them an email. If I run two times in a row, they will get two emails

 

How can I disable that thing?

 

Cron Job Report for Monday 16th December 2013 @ 00:27:07

 

 

 

0 Invoices Created

 

0 Late Fees Added

 

0 Unpaid Invoice Payment Reminders Sent

 

3 Overdue Invoice Reminders Sent

- Sent First Notice to User Demo1 Client1

- Sent First Notice to User Demo2 Client2

- Sent First Notice to User Demo3 Client3

[othellotech]

every time I run cron job, it sends them an email. If I run two times in a row, they will get two emails

Remember you should only be running the cron once per day