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Mobile Addon does not work


easyhosting

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Just ordered the mobile addon and downloaded version 1.4 and installed as instructed below

 

Installation Instructions

 

Begin by downloading the Mobile Edition from the parent license key page in our client area @ www.whmcs.com/members/clientarea.php?action=products

Unzip the files to a folder locally on your computer

Create a subfolder on your WHMCS installation named "mobile"

Now upload the files into that folder

Next login to the regular WHMCS admin area and go to Help > Check for Updates to force an immediate update of your local license key

Now you'll be able to access the mobile version using your regular admin login details @ www.yourdomain.com/whmcs/mobile

That's the installation complete and ready to run!

 

this is installed at http://mysite/whmcs/mobile/, but all this gives on my blackberry is a blank page.

 

after enabling errors is shows

 

Fatal error: Cannot access private property WHMCS_License::$keydata in /home/USERNAME/public_html/clients/mobile/index.php on line 0

 

i have a ticket open #MWP-118090 but as yet no reply

Edited by easyhosting
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yes but in the download section is clearly states

 

[h=4]"Mobile Edition V2.0 Beta - Download[/h] 12th April 2013 - WHMCS Admin Area Optimised for mobile devices such as Phones & Tablets (BETA Version - Not Intended for Production Use) "

 

so WHMCS needs to make their minds up it can or cannot be used in a production environment.

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yes but in the download section is clearly states

 

[h=4]"Mobile Edition V2.0 Beta - Download[/h] 12th April 2013 - WHMCS Admin Area Optimised for mobile devices such as Phones & Tablets (BETA Version - Not Intended for Production Use) "

 

so WHMCS needs to make their minds up it can or cannot be used in a production environment.

Did I miss something?

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Did I miss something?

 

yes when Chris suggested version 2. this was also suggest to use in the support ticket i have with WHMCS

 

Hi,

 

Could you please download v2.0 of the Mobile Edition which will resolve this issue.

 

You can download this from our client area (https://www.whmcs.com/members). Click the Services > Licences & Services Link on the menu, then the "View Details" button next to your license. The downloads are available on that product detail page under the Downloads tab.

 

so it can either be used production or it cant

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Version 2?

You wrote: "and downloaded version 1.4"

 

 

 

This ticket?

"i have a ticket open #MWP-118090 but as yet no reply"

 

version 1.4 is the latest version, version 2 is in beta and states in the download section "not for production use"

 

The ticket was answered 20/04/2013 16:59 I started this thread 20/04/2013 09:25 AM

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