leemason Posted March 13, 2013 Share Posted March 13, 2013 its getting quite annoying that updates are being released with prior knowledge that it is going to screw everything up. alot of my modules use the global smarty var as well, and the fact that the livehelp module uses the same process really means this is a bad update, and not the modules. please whmcs can you note all of the things you have change which you know will screw modules up. and matbe in the future implement a depreciated function system like wordpress does (this way epople dont upgrade and get screwed over). 0 Quote Link to comment Share on other sites More sharing options...
hamishpalmer Posted March 13, 2013 Share Posted March 13, 2013 I had the same thing - blank clientarea pages. Sorted now after having a look at error reporting etc, now to fix all of my broken custom pages *sigh* Hate to say it but we are moving to a competitor in 2-3 months on the back of this botched release... not holding hope that WHMCS will be able to stick to their 6 week release cycle, which is a shame after 4+ years of use. 0 Quote Link to comment Share on other sites More sharing options...
knritsolutions Posted March 13, 2013 Share Posted March 13, 2013 Another note:After the update from 5.1.2 to 5.2.1, the IP MONITOR cron job is causing emails to be sent displaying: I have the same issue after going from 5.1.3 to 5.2.1 ... I also had the failed admin login attempt issue as well. I put in a support ticket and they are looking at what's going on Temporarily I set the cron job to only run once an hour so I'm not getting these emails every 15 minutes ... 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted March 13, 2013 Share Posted March 13, 2013 You should buy Matt one of these cups Chris: /http://www.greatgiftsformen.com/muy-grande-extra-large-coffee-cup-p-2842.html We've moved the coffee machine into his office. Guys, we're very sorry for the inconveniences this has caused. Please rest assured that submitting a support ticket will get you assistance - We've all been working as much as possible to help where we can - also Matt & David are working furiously to get these issues resolved, tested, and out to the public. Feel free to submit tickets, or http://bugs.whmcs.com 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted March 13, 2013 Share Posted March 13, 2013 i think i will hold off on upgrading to 5.2.1 until the smarty/livehelp issue is sorted. 0 Quote Link to comment Share on other sites More sharing options...
DavidBee Posted March 15, 2013 Author Share Posted March 15, 2013 I repeat what I said in my first post! Well done AGAIN WHMCS. Few days later and 5.2.2 is out fixing a decent amount of initial bugs. 0 Quote Link to comment Share on other sites More sharing options...
disgruntled Posted March 15, 2013 Share Posted March 15, 2013 (edited) Spoke too soon:( Seems just to be our install tho. Our clientarea.php dont show anything. Tried the normal blank page fixes with no avail. Turned on showing errors and get the following. Fatal error: Call to a member function assign() on a non-object in /************/includes/hooks/livehelp.php on line 0 I just had this error message else where. It means that smarty hasnt been initialised in the script. could mean that the livehelp module will need an update also. in my hook i got around the notice easily enough right before my assign i added this. $smarty = new Smarty(); But looking a the location of your fatal error that wont help you as the file is cubed Edit, having gotten through the whole thread now, i see that there are fundamental changes, i guess there is a valid reason for it but none the less its a pain. Edited March 15, 2013 by disgruntled 0 Quote Link to comment Share on other sites More sharing options...
disgruntled Posted March 15, 2013 Share Posted March 15, 2013 I find myself commenting on whmcs upgrade process again. If whmcs are going to be making a major change such as removing the global $smarty then surely there should be plenty of notice about this ahead of any release so that the community devs can prepare a release of their addons to coincide with the new release. Failing that simple step how about a notice looking like this on the upgrade page. This Upgrade will break existing addons 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted March 15, 2013 Share Posted March 15, 2013 It means that smarty hasnt been initialised in the script. could mean that the livehelp module will need an update also. if you read http://forum.whmcs.com/showthread.php?69746-WHMCS-Version-5-2-2-Release-Announcement&p=301582#post301582 Please also be aware that if you use the live chat addon, an update is required to that for compatability with WHMCS V5.2.x. This update is available to download from our client area also. 0 Quote Link to comment Share on other sites More sharing options...
DavidBee Posted May 2, 2013 Author Share Posted May 2, 2013 Bump. Things just keep getting better:) 0 Quote Link to comment Share on other sites More sharing options...
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