rebornwebs Posted January 21, 2013 Share Posted January 21, 2013 when i use module commands like create, suspend etc it says login failed, but when i go to servers then click whm it takes me to my whm without any issues 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted January 21, 2013 Share Posted January 21, 2013 Hello, What's the module debugger log output look like? 0 Quote Link to comment Share on other sites More sharing options...
rebornwebs Posted January 21, 2013 Author Share Posted January 21, 2013 where do i find this 0 Quote Link to comment Share on other sites More sharing options...
rebornwebs Posted January 21, 2013 Author Share Posted January 21, 2013 found it here is an pic /http://i45.tinypic.com/14o0u9z.png 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted January 21, 2013 Share Posted January 21, 2013 Are you using the password hash? If so, did you recently change it? Try wiping out the hash and just using the password for testing. 0 Quote Link to comment Share on other sites More sharing options...
rebornwebs Posted January 21, 2013 Author Share Posted January 21, 2013 no im using an normal password 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 23, 2013 WHMCS Support Manager Share Posted January 23, 2013 Hi, There are two possible causes for this of which we are aware: 1. The login details under Setup > Servers > Edit are incorrect. Please ensure you are using either the username + access hash combination or the username + password combination and that the login details are correct. 2. The Brute Force Protection settings are preventing WHMCS from creating/suspending/terminating accounts via the cPanel API. Please adjust the BFP settings in WHM. 0 Quote Link to comment Share on other sites More sharing options...
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