bug in forwarpage.tpl 5.1.3

[tangogc]

with the original file whmcs correctly transfer to the paypal gatway

but if I use Bank transfer it hang and not forward to the invoice

 

If I apply the fix I have read on this forum "moving the <div>" one row below

the bank transfer correctly work and take the user to the invoice

but the paypal gatway don't trasfer to the gatway but to the invoice.

 

Any fix or suggestion ?

 

 

<br /><br />

 

<div class="alert alert-block alert-warn">

<p>{$message}</p>

</div>

 

<p class="textcenter"><img src="images/loading.gif" alt="Loading" border="0" /></p>

 

<br />

 

<div id="submitfrm" class="textcenter">{$code}</div>(original)

 

<form method="post" action="{if $invoiceid}viewinvoice.php?id={$invoiceid}{else}clientarea.php{/if}"></form>

</div>(muved down)

<br /><br /><br />

 

{literal}

<script language="javascript">

setTimeout ( "autoForward()" , 5000 );

function autoForward() {

var submitForm = $("#submitfrm").find("form");

submitForm.submit();

}

</script>

{/literal}

[taim]

I'm also facing the issue, while new registrations, customers are not successfully redirected to the PayPal and Payza checkout page. Instead they just see a blank page.

I don't know how to fix it!

Any one please provide solution for this issue.

[WHMCS Chris]

Hello,

 

We have an updated file for this - please contact support when you've run into an issue you feel may be a bug so we can appropriately address it.

[taim]

I can not submit a technical support ticket as my license was issued by my reseller hosting provider.

What should I do now?

[tangogc]

Hello,

 

We have an updated file for this - please contact support when you've run into an issue you feel may be a bug so we can appropriately address it.

 

I have submitted ticket 362446 and waiting answer

[h=1][/h]

[taim]

I have submitted ticket 362446 and waiting answer

[h=1][/h]

 

Can you tell me how can I get support if I have whmcs license issued by my reseller hosting provider?

Thanks

[Daniel]

You can submit a ticket through https://www.whmcs.com/members/submitticket.php?step=2&deptid=13

[taim]

You can submit a ticket through https://www.whmcs.com/members/submitticket.php?step=2&deptid=13

 

Thank you so much!

[DavidBee]

I would contact your web host for the file as they should be able to supply you this without a problem.

[tangogc]

the actual file still not fix the problem using bank account and paypal if one work the other not

I am still wating a fix from the support as soon I will receive the ticket update I will share with the comunity

[taim]

I have received a fix for forward page from support. This was not my problem and don't know why they sent me this. Well this fix don't help me in my matter of blank pages.

forwardpage_fix.zip

Well maybe it is helpful for any other user.

[tangogc]

yes this file is not useful for you problem this is only for the forward page you don't have to write in this post your problem .

anyway the file not fix completly the forward problem

they are still working on

[taim]

yes this file is not useful for you problem this is only for the forward page you don't have to write in this post your problem .

anyway the file not fix completly the forward problem

they are still working on

 

Yes I have opened a support ticket. Hope they will reply with a perfect solution this time.