ftohara Posted September 30, 2012 Share Posted September 30, 2012 I am not sure what happened here, but I am not able to find any solutions to why on my new client registration form, the "Please choose a security question" has a drop down box full of symbols, some letters - but not an actual question to select from. How do I fix this so that my clients can actually register on my site? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 2, 2012 WHMCS Support Manager Share Posted October 2, 2012 Hi, This means the encryption_hash value in your configuration.php file has been changed since you created the security questions. You'll need to revert it back to the original value so WHMCS can decode security questions, passwords and credit details details encrypted with it. 0 Quote Link to comment Share on other sites More sharing options...
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