Cron job not finishing

[sloop]

Ever since moving our whmcs install to a new server, the daily cron.php job dies after it starts running, and does not finish properly. All other whmcs functions and features work fine.

 

The server is running debian 6 64bit, with PHP 5.3.14. memory_limit set to 512MB and no other security features like suhosin.

 

When running cron.php from the command line, it will run for a few seconds and then die with no output at all. The WHMCS activity log does show that it started processing and it will charge 1 invoice before it stops:

 

example output:

 

07/01/2012 17:42	 Invoice Marked Paid - Invoice ID: xx2635    	System	
07/01/2012 17:42	 Added Invoice Payment - Invoice ID: xx2635      	System	
07/01/2012 17:42	 Added Transaction - Transaction ID: xx2091       	System	
07/01/2012 17:42	 Cron Job: Credit Card Processing     	System	
07/01/2012 17:42	 Cron Job: Adding Late Fees         	System	
07/01/2012 17:42	 Cron Job: Generating Invoices 	System	
07/01/2012 17:42	 Cron Job: Updating Currency Exchange Rates 	System	
07/01/2012 17:42	 Cron Job: Starting            System

 

If I run it again, it does the same thing, except processing for the next unpaid invoice

 

Any ideas of what else to check or how to debug? I have opened a ticket w/ WHMCS support but they have not been able to help so far.

[WHMCS John]

Hi,

The first thing to try is enabling display errors (http://forum.whmcs.com/showthread.php?21317-I-m-getting-a-blank-or-partially-loaded-page) then run the cron manually by visiting the cron.php file in your browser. If an error's occurring it should be displayed on-screen for you to resolve.

[sloop]

thanks for the response. We actually found that the problem was caused by a new server module that did not implement the UsageUpdate function.