sloop

I would really like to use the quotes tool in whmcs, but I'm having trouble understanding some basic things Each line item has a field for Price, and Discount %. However, I don't see anywhere to specify if the price is one-time or recurring. We could put a note in the footer saying which it is, however in many cases we would give a quote that would have both one-time and recurring fees example: if you are a web designer and quote someone $1,000 to redesign their website, and $25/mo for hosting. With the current quote, this would just be a total of $1,025 and not specified between one-time vs. recurring. is this simply lacking in WHMCS, or is there some trick I'm missing for how to use quotes?

thanks for the response. We actually found that the problem was caused by a new server module that did not implement the UsageUpdate function.

Ever since moving our whmcs install to a new server, the daily cron.php job dies after it starts running, and does not finish properly. All other whmcs functions and features work fine. The server is running debian 6 64bit, with PHP 5.3.14. memory_limit set to 512MB and no other security features like suhosin. When running cron.php from the command line, it will run for a few seconds and then die with no output at all. The WHMCS activity log does show that it started processing and it will charge 1 invoice before it stops: example output: 07/01/2012 17:42 Invoice Marked Paid - Invoice ID: xx2635 System 07/01/2012 17:42 Added Invoice Payment - Invoice ID: xx2635 System 07/01/2012 17:42 Added Transaction - Transaction ID: xx2091 System 07/01/2012 17:42 Cron Job: Credit Card Processing System 07/01/2012 17:42 Cron Job: Adding Late Fees System 07/01/2012 17:42 Cron Job: Generating Invoices System 07/01/2012 17:42 Cron Job: Updating Currency Exchange Rates System 07/01/2012 17:42 Cron Job: Starting System If I run it again, it does the same thing, except processing for the next unpaid invoice Any ideas of what else to check or how to debug? I have opened a ticket w/ WHMCS support but they have not been able to help so far.

I'd like to request that the report have both a start and end date. that way, we can compare month-by-month including past months. I tried to add that in myself but it is ioncube encoded

The screenshot links on your site are broken. Would be nice if you could fix the screenshots.

Did you confirm you have IDN support in PHP? Did you see my previous post about disabling IDN in the script? Do you get anything in your apache error log?

regarding the 'Invalid Access Attempt' error, I had the same problem and opened a ticket with whmcs. The problem was that I was accessing WHMCS using a URL different from what is configured as the system URL in WHMCS settings. for example if your whmcs url is 'https://www.domain.com/whmcs/' then you'll get this error if you omit the httpS or the www in the url.

i didn't get that error but my guess is that the domain you setup for this module doesn't already exist in your powerdns database. i tested with an existing domain and existing records already in db. i'd recommend learning the basics of powerdns w/ mysql first.

for testing you can disable IDN support by changing line 28 to $this->domain_idn = $this->domain;

Has anyone used this module? I'm going to try it out.

Hello, I tried the 'auto close tickets' function under Automation settings. However it seems to close *all* tickets regardless of status that have been open after XX hours. I'd like to only auto-close tickets that have been Answered since the others (like In Progress or Customer Reply) we might still be working on - i.e. some issues may take several days to investigate. Has anyone run into this problem or did I miss an obvious fix? Thanks!

Hello, I'm interested in integrating WHMCS and Kayako for the purpose of matching up tickets in Kayako with WHMCS customers. For example, I may have 3 tickets in Kayako from different users of a business customer and want to associate them all with the client's billing account in WHMCS so we can later go back and see a ticket history of the client. Is this possible with the current integration option? I'm not as concerned about LoginShare. If there are any expert consultants that have done this integration please contact me.

Would you mind sharing some info on how you integrated cacti graphs into whmcs? edit: Oh nevermind I see it links to a separate login system. Does the customer login directly to cacti? Would you mind showing a demo account

Thanks to jerett here on the forums for his effecient and expert help with customizing our whmcs template http://www.rootbsd.net http://www.rootbsd.net/manage