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Can't create hosting account with plesk 9.x on WHMCS 5.x


ruaconaf

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I have do same docs WHMCS, but when i create on button and have problem is:

 

500 Internal Server Error

 

The server encountered an internal error or misconfiguration and was unable to complete your request.

 

 

How can i fix it, thanks for help!

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Check your error logs and see what is logged. Can you provide screenshots of the issue? Are you trying to create a hosting account from the admin area? Does the error happen in WHMCS or does an error message come back in the error box after pressing the create button?

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  • WHMCS Support Manager

Hi,

Unfortunately a 500 Internal Server Error error is just a generic message from your server, it could be that ioncube is incorrectly installed or there are some settings in a .htaccess file causing an error. In order to find the exact cause of the error please refer to your error logs. With this specific information we can then help troubleshoot the issue.

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