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Order not redirecting to Google Checkout, loads knowledgebase instead.


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  • WHMCS Support Manager


The reason it's doing this is because of your header template customisations. The addition or removal of a form in your header means the auto form submit is now not submitting the payment gateways form but instead another form on your page. To resolve this, open the forwardpage.tpl & 3dsecure.tpl template files in your custom template folder and where it has forms[0], change that to forms[1] and then retry it.

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