lynnette Posted June 5, 2012 Share Posted June 5, 2012 Apologies if this has been answered somewhere but I can't find it. I have a problem a promotion code I've setup, I have assigned it to an existing customer for his domains with a recurring discount on them, but when the invoice is produced it puts the right amount on there next to the domain that it should be after the discount, but underneath it puts the promotion code and adds the amount on, so in effect its just staying the same amount as it usually would be. I've tried all sorts of things but can't get this to work. Anyone? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted June 7, 2012 WHMCS Support Manager Share Posted June 7, 2012 Hi, When manually applying a promotion to an existing products/service/domain you also need to adjust the Recurring Amount value to be the discounted amount. 0 Quote Link to comment Share on other sites More sharing options...
lynnette Posted June 8, 2012 Author Share Posted June 8, 2012 Ok thank you I didn't realise that. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.