SnipHosting Posted June 5, 2012 Share Posted June 5, 2012 Would anyone happen to know if there is a way to add custom fields to certain support department tickets and not to others? Example: I have Support, Sales and Billing I want to add a custom field to Billing, but not to Support or Sales. Thank you for your help in advance. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted June 7, 2012 WHMCS Support Manager Share Posted June 7, 2012 Hi, This is possible with Support Custom Fields as they're created per-department: http://docs.whmcs.com/Custom_Fields#Support_Custom_Fields 0 Quote Link to comment Share on other sites More sharing options...
SnipHosting Posted June 26, 2012 Author Share Posted June 26, 2012 Thank you John. Got this all sorted now Cheers 0 Quote Link to comment Share on other sites More sharing options...
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