Jump to content

Firefox and order form problem


cosmin

Recommended Posts

Hello!

I use template Default and orderform Modern and work wery fine in Chrome and IE.

But in Firefox when I try to make an order, I write the domain name and choose an option (register new domain, Transfer domain or I have a domain register) after click on "next" a popup white with bar appear and remain forever.

So, users with Firefox can't make orders....

 

Any ideea?

 

Thank you!

Link to comment
Share on other sites

Hello!

I use template Default and orderform Modern and work wery fine in Chrome and IE.

But in Firefox when I try to make an order, I write the domain name and choose an option (register new domain, Transfer domain or I have a domain register) after click on "next" a popup white with bar appear and remain forever.

So, users with Firefox can't make orders....

 

Any ideea?

 

Thank you!

 

Strange as i use FF as dafault and i have just tested in all templates and orders are placed and accepted without issue.

 

what version of FF are you using?

Link to comment
Share on other sites

I had the same problem on my site. After troubleshooting, WHMCS support took over and determined I had a JS conflict. It would be easier if you posted a ticket and asked them to checkout my Ticket #681291 to see if it is the same problem.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated